Shipping Policy

At First Light Fabrication, we strive to ensure that your orders are processed and delivered efficiently. Please review our shipping policy below:

Processing Time

• Orders are typically processed within 1-2 business days after payment confirmation.​

Shipping Methods and Delivery Times

• Standard Shipping: Delivery within 3-7 business days, depending on your location.​

• Express Shipping: Delivery within 1-3 business days for metro areas; regional areas may take longer.​

Please note that delivery times are estimates and may vary due to factors beyond our control.​

Shipping Rates

• Shipping charges are calculated at checkout based on the size, weight, and destination of your order.​

International Shipping

• Currently, we ship within Australia and to select international destinations. International shipping rates and delivery times vary by country. Additional customs fees or import duties may apply and are the responsibility of the recipient.​

Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information to monitor your shipment’s progress.​

Shipping Restrictions

• Certain large or heavy items may have limited shipping options.​

• We do not ship to P.O. boxes or APO/FPO addresses.​

Damaged or Lost Items

• If your order arrives damaged or is lost in transit, please contact us immediately at info@firstlightfabrication.com.au or call 0477 178 547. We will work with the carrier to resolve the issue promptly.​

For any further questions or concerns regarding our shipping policy, please reach out to us using the contact information provided above.